Demographic Information

In order to improve our web properties and web applications we collect demographic information to let us know where our customers are located, what browsers/devices they use, and what their preferred languages are. Specifically we collect the following:

• Location, down to the City (Country, Region, City)
• Type and make of browser
• Type and make of mobile device
• Operating system being used
• Preferred browser language settings

Personal Information

We do not collect any personal information related to our web users. For the users of our web applications we will collect information such as e-mail address, first and last name. This information is used for account creation.

Our main purpose for collecting information is to improve the overall experience of people who visit our web properties and applications. The secondary purpose is to help us better refine our marketing efforts, using things like location information to see which regions our users come from.

We do not share your information with any third parties. We don't give, sell, or trade the information we collect on our site users with anyone outside of our organization.

We use various components of AWS (Amazon Web Services) to store and secure the information we collect. This includes services such as the S3 file storage and various database services.

All of the storage systems we use are contained to our AWS accounts and use a combination of AWS certificates and user/password authentication to access. The mechanisms to access the information are only provided to Forward Logic employees who require access.

We do not use any 3rd party tracking technologies, so no 3rd party cookies are present on any of our properties.

We do use our own logging system, JustLog.IT, to track user actions as they progress through our web applications and properties. We track these actions to help us determine what users/visitors are using our systems for so we know where to focus our efforts in making improvements.

Our web applications will use cookies for the following purposes:

• Storing Login Tokens. This allows our users to stay logged in during use of our applications.
• Storing User Choices. When users make choices we will store some of these so they persist between web sessions.

Our web properties will use cookies for the following purposes:

• User Correlation. Our JustLog.IT system will drop a cookie with a meaningless, random identifier which we use to monitor user flows through our property. This identifier contains no personally identifiable information, it is simply a timestamp with a random number appended to it.